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If you have any questions or need help you can email us.

Thank you for responding to our email reminder for you to set up a new password, if you have done this previously and are able to login to the website or our New Apps, then that’s great you do not need to do it again. If you haven’t previously set up a password then simply enter your registered email address below and a reset password link will be emailed to you, follow the instructions and when completed you can log in and our Piano platform will recognise you whether its on the website or on our Apps. (It is sent immediately so if it doesn’t arrive check your spam folder).

To access via the apps, download the latest version if you haven’t already, then go to the bottom of the App screen, tap Account > Current Subscriptions > Login with the details you have previously set up.

It appears you have already reset your password, as you are logged in.