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Terms & Conditions

Welcome to The New European’s website: https://www.theneweuropean.co.uk/. These terms and conditions (the “Terms”) govern (1) subscription to our Publications (as defined below); and (2) how you may access, browse and use the https://www.theneweuropean.co.uk/ website any of our apps available for use on a mobile device (together the “Site”). 

By either accessing, browsing or otherwise using the Site by any means and via whatever device, or by registering your details with us to access certain areas of the Site, to subscribe to our Publications or to receive our email services, you agree to be bound by these Terms.

  1. About us 

The Site is operated by or on behalf of The New European Ltd (“we”, “us” or “our”). We are a company registered in England and Wales with company registration number 13096229. Our registered office address is 42 Lucerne Road, London, England N5 1TZ and our VAT number is 372 9456 63.

  1. To contact us, please use the appropriate details as listed depending on your enquiry:
    1. for general enquiries, please write to us at The New European Ltd, 42 Lucerne Road, London N5 1TZ, or email us at ContactUs@tnepublishing.com;
    2. for editorial enquiries, please email Jasper Copping, the Editor, at NewsDesk@tnepublishing.com
    3. for subscription enquiries, please email us at subshelp@tnepublishing.com or ContactUs@tnepublishing.com.
    4. for letter enquiries, please email us at letters@theneweuropean.co.uk
  1. Changes to these Terms and our Site
    1. We reserve the right to change these Terms at any time and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of them. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such Terms.
    2. We may update and change our Site from time to time to reflect changes to our products, our users’ needs, to implement technical improvements, and our business priorities.
  2. Definitions
    1. For the purposes of these Terms:

Applicable Laws” all applicable laws, statutes, regulations and standards applying to the person or circumstances in question, including standards imposed by or notices issued by any governmental or regulatory authorities and all generally applicable industry standards, including those attributable to self-regulation, both in the United Kingdom and in the jurisdiction from which you are accessing the Site, or utilising any Publication, Product, Subscription or Content.

Billing Period” has the meaning set out in clause 8.1.

Content” includes, but is not limited to, all or part of any text, articles, opinion pieces, graphics, layout, logos, images, audio material, podcasts, blogs, videos, films or other moving images, product details and/or software published or otherwise available on the Site from time to time (including, without limitation, anything made available for download or which is contained in our Publications, in whatsoever format produced).

Contract” our contract with a User in relation to the purchase of a Product or a Subscription which is made subject to these Terms.

Intellectual Property Rights “patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know how) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

Product” the digital content, material, data or information, including our Publications, that are listed on the Site.

Publications” any of our published material, whether in hard copy print, electronic or any other form, including but not limited to the digital version of The New European magazine, the print version of The New European magazine, our podcasts, our blogs, our articles, our opinion pieces, and other newsletters and materials produced by us from time to time.

Subscription” a subscription to receive a Publication or Publications purchased through our Site.

Subscription Fees” the subscription fees for the Publication(s) and any Content which is only accessible by your subscribing for a Subscription, which are payable in accordance with clause 9.

 “User”, “you”, “your” any person, firm or company who accesses and uses part or all of the Site or who purchases a Product or a Subscription through the Site.

VAT” value added tax or any equivalent tax chargeable in the UK or elsewhere.

  1. Interpretation:
    1. A reference to a statute or statutory provision is a reference to it as amended or re-enacted. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision. 
    2. Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those words. 
    3. A reference to writing or written includes email but not fax.
  1. Intellectual Property Rights
    1. We are the owner or the licensed user of all Intellectual Property Rights in the Site, the Content, the Publications and the Products. Subject to these Terms, we grant you a limited, temporary, revocable, and non-exclusive licence to access, browse and use the Site (including the Content, the Publications and the Products) for your personal and non-commercial use only. Where specified on the relevant part of the Site, the licence granted in this clause 4.1 may be limited to a particular period of time, and/or may be subject to payment being made, or a registration being undertaken, or additional terms and conditions from time to time.
    2. Except as set out in the limited licence in clause 4.1 above (or as required under any Applicable Law), the Content, the Products, the Subscriptions and the Publications and/or any other part of the Site may not be used, reproduced, duplicated, copied, sold, resold, licenced, assigned, be created as a derivative work, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent. In particular, you are not permitted to republish any part of the Content, the Products, the Subscriptions and the Publications and/or any other part of the Site on another website, in any other medium (print, electronic or otherwise) or as part of any commercial service without our prior written consent. If you require any further information on permitted use, or a licence to republish, please email us at ContactUs@tnepublishing.com.
    3. You must not modify the paper or digital copies of any of our Content, Products or Publications, whether you have downloaded it or are accessing it from our Site. You must not use any illustrations, photographs, video or audio sequence, or any graphics separately from any accompanying text.
    4. You shall not sub-license, assign or otherwise transfer the rights granted to you in clause 4.1.
  2. Material that you submit to the Site
    1. Where permitted, you may send material (including, without limitation, text, photographs or other images, audio material, films or other moving images) to us for publication on various areas of the Site (such as leaving a comment on an article). When you send any materials to us for publication on the Site, you do so in accordance with these Terms including, in particular, the following:
      1. you grant us a royalty free, worldwide, transferable, perpetual and non-exclusive licence to use, copy, distribute, publish, prepare derivative works, syndicate, sub-license, perform and transmit the whole or any part of such material (including without limitation any of the information, details, ideas, concepts and/or formats contained within it) in any manner and in any format and/or media (including, without limit, archiving and making such material available on the Site);
      2. a royalty free, worldwide, transferable, perpetual and non-exclusive licence to use, reproduce, distribute, prepare derivate works of, display, and perform that User-generated content in connection with providing any of our Products, a Subscription, Content or Publications, to expire when the User deletes the content from the site, or otherwise ceases to use or access our Products, Subscriptions, Content and/or publications; 
      3. publication of any material you submit to us will be at our sole discretion and we reserve the right to edit or otherwise amend such materials prior to publication, or to edit or remove such materials at any time after publication, in each case without prior notice or any liability to you;
      4. you warrant to us that any material you submit to us:
        1. shall be considered non-confidential, is your own original work, that you own the Intellectual Property Rights in such material and that we shall be free to exercise our rights as set out in these Terms freely and without any restriction;
        2. is not obscene, threatening, menacing, offensive, defamatory, abusive, likely to cause annoyance, inconvenience or needless anxiety, in breach of confidence, in breach of any Intellectual Property Rights (including, without limitation, copyright) or otherwise inappropriate or in breach of these Terms or any Applicable Law; 
      5. you acknowledge that any breach of the warranties set out in clause 5.1.4 above may cause us damage or loss and you agree to indemnify us in full and permanently on demand against any third party liabilities, claims, costs, loss or damage we incur as a result of publishing material you submit to us, including consequential losses; and
      6. you waive any moral rights in all material you submit.
    2. We have not verified or approved any materials submitted to our Site by Users. The views expressed by other Users on our Site do not represent our views or values.
    3. We may remove any materials submitted to our Site by Users at our sole discretion and at any time for any reason.
  3. Use of the Site
    1. While accessing, browsing and/or using the Site, including when using or accessing our Content and/or our Publications, you must:
      1. comply with all Applicable Laws;
      2. not impersonate another person or use a false name or email address;
      3. not deep-link to and/or frame or use framing techniques to enclose the Site or any part of the Site without our prior written consent;
      4. not modify or attempt to modify all or any part of the Content, the Publications or the Site;
      5. not gain or attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site;
      6. not attack our Site via a denial of service attack or a distributed denial of service attack; and
      7. not post, transmit, submit, refer to, make available, use or link to or from (or authorise or permit any other person to do the same) any material (including with respect to our Publications and/or Content) which:
        1. is untrue, fraudulent, inaccurate, illegal or incomplete; 
        2. is obscene, discriminatory, threatening, menacing, offensive, defamatory, abusive, causes annoyance, inconvenience or needless anxiety, is in breach of confidence, in breach of any intellectual property right (including, without limitation, copyright) or otherwise inappropriate or is in breach of or violates any Applicable Law; 
        3. makes excessive demands for bandwidth; 
        4. constitutes advertising (unless approved or otherwise authorised by us in writing); 
        5. adversely affects our goodwill or reputation; or
        6. contains any virus, trojans, worms, logic bombs or other harmful material or code, that is malicious, technologically harmful or which may otherwise impair or harm the Site or our computer systems or any third party computer system, and we shall have sole discretion as to whether any material is in breach of this clause.
    2. Committing any breach of the terms of clause 6.1 could constitute a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.  In the event of such a breach, your right to use our Site will cease immediately.
    3. At any time and without giving you any advance notice, we may permanently or temporarily and for any reason:
      1. terminate, suspend or deny your access to the Site, (whether in whole or in part), or to any Content, Publication, Product or Subscription which you have purchased from us; and/or
      2. terminate, suspend or deny your access to the email services, the registration areas of the Site and/or your password referred to in clause 6.4 below; and/or
      3. remove or edit any Content on the Site, any of the Publications, any Product or Subscription, or the Site as a whole, and in such circumstances our liability, and that of our directors, employees or other representatives for any loss whatsoever arising from our removing or editing of the Content, Publications, Products, Subscriptions and/or your limited use of or inability to use the Site (either in whole or in part), email services and/or password is excluded, insofar as it is possible to do so in law.

Accessing your account 

  1. Access to our email services and to some areas of the Site is restricted to Users who have registered their details with us and created an account and/or purchased a Subscription.  If you register with us you must treat your password as confidential and you must not disclose it to any third party.
  2. If you are registering for a user account on our Site, we will require you to provide certain personal data including your name, email address and telephone number. In order to purchase a Product, or subscribe for a Subscription, you will also need to provide your billing address and payment information. All information provided by you to us must be true, accurate and complete. You must correct or update any information as soon as practicable if it changes. In accordance with clause 6.3 above, we reserve the right at any time and at our sole discretion to reject any registration or to suspend or remove any registration without reason, or to disable any password.
  3. You acknowledge and agree that you are responsible for all consequences that arise from the use or misuse of your account and/or password. In particular, you acknowledge and agree that instructions and actions transmitted on the Site via your account will be deemed to have originated from you if your account details have been utilised.

Transmission of Information, Security and Access to the Site

  1. You acknowledge that information transmitted via the internet is not completely secure and we cannot guarantee that any communication by electronic means will reach its intended destination on time (or at all).
  2. We do not guarantee that our Site, or any content on it, will always be available or that access and functionality will be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our Site for any reason at any time without notice to you.
  3. We (or a third party appointed by us) may be required to carry out maintenance on the Site from time to time.  Whilst we will try to notify Users of any upcoming maintenance where possible, we may carry out emergency maintenance on the Site without notice to you.  We shall not be liable for any loss or damage suffered as a result of any maintenance or work on the Site.
  4. Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only.  Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the content of those sites or resources.  If you decide to use the third party websites, you do so at your own risk.  We will not be liable for any loss or damage that may arise from or in connection with your use of such websites.
  5. We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your IT, computer programmes and platform to access our Site. You should also use your own virus protection software.

7. Our Contract with you for a Subscription

Clause 7 to clause 10 of our Terms apply when you purchase a Subscription, and clause 11 to clause 13 apply when you purchase a single Product.

  1. Our acceptance of your order for a Subscription will take place when we email you to accept it, at which point the Contract will come into existence between you and us (the “Commencement Date”). You will then be entitled to receive access to the contents of the Subscription, including any Publications for which you have subscribed, in accordance with these Terms.
  2. As part of the process for purchasing a Subscription, you will need to provide us with information as set out in clause 6.5 and any other information that request from time to time to process your order.  We reserve our rights to refuse to provide you with a Subscription, or cancel your order for the same if you do not provide such information. We shall not be liable to you for any loss or damage suffered as a result of us acting on inaccurate or incomplete information.
  1. Term and Provision of a Subscription
    1. Your Subscription will start on the Commencement Date. The Contract between us will last for an initial term of one month (or such other period as set out on the Site) (a “Billing Period”), and unless you purchase a one-off Product, will be automatically renewed for another period of the same length at the end of the first Billing Period and each subsequent Billing Period. The Contract shall continue and be automatically renewed as set out in this clause 8.1 until either you or we end your Subscription in accordance with clause 10 or clause 13 below (the “Term”).
    2. In consideration of payment of the Subscription Fees, we shall supply the subscribed for Content and Publication(s) to you from the Commencement Date and for the duration of the Term.  We shall supply the Content and the Publication(s) covered by your Subscription as listed on our Site for your Subscription from time to time.
    3. We reserve the right to amend the form and manner in which we provide the Content and the Publications from time to time at our sole discretion. If you do not wish to continue your Subscription following such a change, you may terminate the Contract in accordance with clause 13.4.
    4. We will use all reasonable endeavours to ensure that Publications and Content are published in accordance with their advertised publication schedules and in accordance with your Subscription. However, you acknowledge and agree that there may be circumstances beyond our control which delays the publication of Content or a Publication, and time shall not be of the essence for the publication of any particular Content or Publication, or for the Contract as a whole.
    5. Your Subscription is personal to you and you must not permit any other person to use or benefit from your Subscription or any Content, Publication or other material provided thereunder. Where your Subscription includes access to Publications and/or Content in electronic format (whether by email, through our Site or otherwise), the Publication(s) and/or Content may only be accessed and/or downloaded by you as the purchaser of the Subscription.  You shall not share or redistribute such material to any other person. If you breach this clause 8.5, we shall be entitled to terminate the Contract and your Subscription in accordance with clause 10.
    6. We may at any time without prior consent or notice cease access or publication of any Content or any Publication (or any specific edition thereof), so long as we provide an alternative Publication or Content of equivalent value to you. We may also at any time change the frequency, format or issue date of any Publication and/or Content without prior consent or notice.
    7. If you do not pay to us the Subscription Fees, or your chosen payment method for doing so is declined at any time during the Term, we may suspend access to the Publications and/or the Content until you have paid to us the outstanding amounts. We will contact you to tell you we are suspending your Subscription. We will not charge you for the period during which your Subscription is suspended.
  2. Payment of Subscription Fees
    1. The Subscription Fees for the whole of each Billing Period shall be payable in advance on the Commencement Date, and then on the first day of each subsequent Billing Period.
    2. We accept payment of the Subscription Fees either by:
      1. direct debit (only available in the UK); 
      2. debit or credit card payment; or
      3. such as payment method as listed on the Site from time to time.
    3. Unless you inform us otherwise before the first day of each Billing Period, we will continue to collect payment for the Subscription Fees in the same manner as with previous payments of the Subscription Fees. 
    4. Your Subscription Fees will be payable whilst your Subscription continues, regardless of whether or how much you use and/or access the Publications and/or Content.
  1. There may be additional charges in addition to the Subscription Fees for certain Publications, Content and/or Products and we will use our reasonable endeavours to notify you of those charges in advance.  Unless we agree otherwise, these additional charges will be payable separately (by a method of payment approved by us).  Failure to pay for such items will mean that you are not entitled to receive the relevant material. 
  2. If the rate of VAT changes during your Subscription, we will adjust the rate of VAT that you pay, and this will result in a change to your Subscription Fees.
  3. We can increase your Subscription Fees in respect of any future Billing Period at any time by giving you at least 30 days’ notice in writing. If you do not want to pay the higher Subscription Fees, you can cancel your Subscription and this Contract by giving us notice to cancel in accordance with clause 13.1 below at any time before the increase in Subscription Fees comes into force. If you give us notice to cancel, until that notice of cancellation takes effect, you will continue to be charged the previous Subscription Fees.
  4. Subject to clause 10 below, if either of us ends your Subscription during a period in which you have paid Subscription Fees in advance, then we will not refund you for the Subscription Fees which relate to any period after the Contract has ended. Where you have broken the Contract, any repayment may be subject to the deduction of our reasonable expenses or an early termination charge as described in clause 10.2 below.
  1. INTRODUCTORY OFFERS AND FREE TRIALS
    1. Our introductory offers are available only when paying by continuous payment method (direct debit or continuous credit card). Direct debit is only available in the UK. Once your introductory period has come to an end, your Subscription will continue at a higher rate unless you cancel in accordance with these Terms. This higher rate will be stated to you at the time you subscribe and will be re-iterated in a confirmation email or letter shortly after subscribing. 
    2. You can cancel anytime within your introductory period (as listed on the Site) to avoid moving onto the higher rate, though cancellations may take up to a week to process. If your Subscription upgrades to a higher rate before you are able to cancel, you have 14 days from payment to cancel and claim a refund.  We recommend cancelling by contacting us and by getting in touch directly with your bank. 
    3. Our introductory offers are limited to one per household.
    4. Free trials offers are considered introductory offers and, as such, also require customers to enter some form of continuous payment information before the free trial commences. Before the end of your free trial period, you will automatically move onto the higher rate stated to you at the point of subscribing.  Once again, you can avoid moving onto a higher rate by cancelling within your free trial period (as listed on the Site), though cancellations may take up to a week to process. Please note that some extended trial offers are only available to those living in the UK.
    5. Both introductory offers and free trials are only available to any given customer once in a six month period. We reserve the right to reject anyone attempting to claim a second introductory offer or free trial within the same six months. Please note that free trials are not available for print only subscriptions. We reserve the right to withdraw your eligibility to a free gift if you are suspected of being in breach of these Terms.
    6. Free gift items can take up to 21 days to dispatch and 28 days to be delivered in the UK (longer in other countries). Only subscribers with their auto-renew function still activated are eligible to receive their free gift.
    7. Where subscription offers comprise a free gift containing alcohol, you must be 18 or over to place an order. Our courier will ask for proof of ID upon delivery.
  2. Our Rights to End your Subscription
    1. We may end the Contract and your Subscription at any time by giving you notice in writing if:
      1. you do not make any payment to us when it is due;
      2. you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide your Subscription; or
      3. any of the events in clause 14 occur, or in our reasonable and sole opinion, are likely to occur.
  3. Ordering a Product From Us
    1. Please follow the onscreen prompts on our Site to place your order for a Product. You may only submit an order using the method set out on the Site. Each order is an offer by you to buy a Product subject to these Terms.
    2. Our acceptance of your order takes place when we have received payment in full, and have sent you an email confirming our acceptance, and at which point and on which date the Contract for the purchase of the Product between you and us will come into existence.
    3. If the Product is:
      1. Content or a Publication in hard copy form, we will deliver the Product to you as soon as reasonably possible, and in any event within 30 days after the day on which we accept your order; or
      2. Content or a Publication in digital or electronic form, we will make the digital content available for download or access to you as soon as reasonably possible following our acceptance of your order.
    4. If we are unable to supply a Product to you for any reason, we will inform you of this by email and we will not process your order. If you have already paid for the Product, we will refund you the full amount paid by you.
    5. If the supply of any Product is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the Contract and receive a refund for any Products you have paid for but not received.
  4. Price for the Product
    1. The price for the Product will be the price indicated on the order pages of our Site when you place your order (and the price will be inclusive of VAT). 
    2. We accept payment by debit or credit card. You must pay all amounts due to us for the Product without set-off, counterclaim, deduction or withhold (other than any deduction or withholding of tax as required by law).
  5. Your Rights to End the Contract
    1. If you are ending a Contract for a Product or a Subscription for a reason set out at clause 13.1.3 to clause 13.1.7 below, the Contract will end immediately. We will either:
      1. if you have purchased a Product, refund you in full for any Products which have not been provided and you may also be entitled to compensation; or
      2. if you have purchased a Subscription, cancel your Subscription with effect from the end of the present Billing Period, and take no further payment from your chose payment method.

The reasons are:

  1. we have told you about an upcoming change to the Product or Subscription, or to these Terms which you do not agree to;
  2. we have told you about an error in the price or description of the Product or Subscription, and you do not wish to proceed;
  3. there is a risk that the supply of the Product, or any of the Publications or Content under your Subscription may be significantly delayed because of events outside of our control;
  4. we have suspended supply of a Product or a Subscription (or any Content or Publication thereunder) for technical reasons, or notify you we are going to suspend them for technical reasons for a period of more than 30 days; or
  5. you have a legal right to end the Contract because of something we have done wrong.
  1. For most products bought online you have a legal right to change your mind within 14 days and receive a refund. You do not have a right to change your mind in respect of:
    1. Products provided electronically after you have started to download it, accessed it via our Site or otherwise, or if it has been provided to you by us via email or other electronic communication;
    2. a Subscription when you have started your access to, or otherwise downloaded the Content or the Publications.
  2. With our Publications and Content, whether obtained by as a single Product or a Subscription, you have 14 days to change your mind after the day we email you to confirm we accept your order, or, if earlier, when you receive access to, or the ability to download, the Content and/or the Publication(s) from us. If when placing your order you agreed for us to deliver the Content or the Publication(s) to you immediately, you will not have a right to change your mind.
  3. Even if we are not at fault and you do not have a right to change your mind, you can still end the Contract before it is completed, but you may have to pay us compensation. A Contract for our Content and/or Publications, regardless of whether an individual Product or Subscription, is completed when the Content and/or Product is delivered, or otherwise accessed or downloaded, and paid for. If you want to end the Contract before it is completed where we are not at fault and you have not changed your mind, just contact us to let us know. The Contract will:
  1. where you have purchased a Product: end immediately and we will refund any sums paid by you for Products which we have not provided; or
  2. where you have purchased a Subscription: end at the end of the current Billing Period, and we will not charge your chosen payment method for any future Billing Period,

but we may deduct from that refund reasonable compensation for the net costs we will incur as a result of your ending the Contract.

  1. To end the Contract with us, please email us at ContactUs@tnepublishing.com or cancel your Subscription through your account on our Site. Please provide your name, home address, details of the order and, where available, your phone number and email address.
  1. Termination of the Contract by Us
    1. Without limiting our other rights, we may terminate the Contract, either for a Product or a Subscription with immediate effect by giving written notice to you if:
      1. you commit a serious breach of any provision of these Terms; or
      2. you commit frequent or repeated breaches of these Terms.
    2. Any termination of the Contract by us will not affect our rights and remedies that have accrued at termination.
  2. Our responsibility for loss or damage suffered by you
    1. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking the Contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
    2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation or for breach of your legal rights in relation to the Products, Publications or Content.
    3. The Content, Products and Publications on our Site are provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the Content, Products and Publications on our Site.
    4. Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that our Site or the Content, Products or Publications is accurate, complete or up to date.
    5. If defective digital content which we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
    6. We are not liable for business losses. We only supply the Products, Publications and Content for domestic and private use. If you use the Products, Publications and Content for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  3. Data Protection

We will only use your personal information as set out in our Privacy Policy, which is available here

  1. General
    1. We may transfer the Contract to someone else. We may transfer our rights and obligations under these Terms or the Contract to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the Contract.
    2. You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these Terms or the Contract to another person if we agree to this in writing. 
    3. Nobody else has any rights under the Contract. The Contract is between you and us. No other person shall have any rights to enforce any of its terms.
    4. If a court finds part of the Contract illegal, the rest will continue in force. Each of the clause of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect.
    5. Even if we delay in enforcing the Contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking the Contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. 
    6. Which laws apply to the Contract and where you may bring legal proceedings. These Terms are governed by English law and you can bring legal proceedings in respect of the Products, Publications and Content in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Products, Publications and Content in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Products, Publications and Content in either the Northern Irish or the English courts.